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Employee Assistance Program (EAP)

Provide the anytime, anywhere support your employees need to help them address the challenges they face at work and at home. Innovative resources and tools help your organization reduce absences, improve productivity, and increase employee engagement for a higher performing workforce.

Empower your employees to resolve life challenges

Employees need to feel supported by their employer. When your employees face health, work, and life challenges, it can result in lack of focus and presence at work. With the right resources to achieve better mental, physical, and financial health, employees are at work more often, more engaged, and more productive. This helps you achieve organizational objectives, reduce absence-related costs, and even attract and retain the best talent. 

daughter hugging mother from behind

World-class EAP from a world leader

LifeWorks is one of the world’s largest EAP providers, with unmatched global reach. Our language and local cultural adaptability allows us to help your organization and employees wherever your business is – or takes you. Our international recognition and award-winning employee assistance solutions translate into confidence that you will have the tools and resources you need for better employee health outcomes with effective cost control.

International accreditation and awards

LifeWorks is proud to be internationally accredited by the Council on Accreditation (COA). This independent accreditation of behavioral health and social service organizations (including employee assistance programs) means our organization participates in a rigorous process measuring all we do against exacting standards based on clinical and operational best practices. You can trust our EAP solution to deliver the best outcomes for your employees at optimal value.

Wellness - Motivational and professional coaching for better health and fitness

Make the best resources available to employees for the best outcomes

For over 50 years, we’ve been improving the lives of employees. We achieve that by continuously redefining the industry with innovation and delivering accessible employee assistance services anytime and anywhere your employees need them. We offer digital access with our award-winning My EAP app, comprehensive solutions that combine physical and mental health, as well as proactive employee support.

" Over the last two years, employees have reported a 47% improvement in their work attendance; the ability to better cope with job demands increased 62.5%, and 51.5% felt they had better relationships at work as a result of accessing their EAP. "

Anytime, anywhere EAP access and support

As the only provider to develop a broad range of clinically-sound digital delivery channels, we offer multiple ways to support specific employee needs. While innovation drives our approach, our solutions must make it easier for employees to access support and deliver effective outcomes. The easier it is to get the support that is right for them, the sooner they are back on track. Take a look at some of our innovations that encourage anytime, anywhere support for your workforce:

Video counseling

Live online chat with counselor

Text messaging with counselor

Motivational messaging programs

Online self-assessments

Award-winning My EAP app

" I’ve being seeing my counselor for depression and it’s helped me very much. I feel listened to and supported which has allowed me to deal with depression. I appreciate the services you offer – they are excellent and I recommend our
EAP services to my co-workers. "

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Support for any work, health or life concern

We deliver clinically-driven employee support services that are strictly confidential and voluntary. The right support is available to your employees and their immediate family 24/7 and always backed by our world-leading provider network.

Each of our professionals shares our commitment to provide the best support possible through a human and professional approach. Your employees can reach them in multiple ways, which encourages program utilization and contributes to positive outcomes. We can help resolve a wide range of concerns and improve the lives of your employees with the right support at the right time.

Stress & mental health issues

Legal & financial advice

Workplace challenges

Family & relationships

Professional counseling

Nutritional support & health coaching

Child & elder care support

Manager consultations

More solutions to complement EAP

Learn about our other innovative, integrated solutions