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Benefits Administration

Your organization needs a complete benefits administration solution that utilizes the latest technology to improve accuracy and productivity, but also helps participants improve their lives. Our solutions deliver advanced technology for simpler, more cost-effective management which will enhance participant wellbeing, engagement and overall financial security.

Meet the challenges of complex benefits delivery

The benefits administration challenges you face are many. The breakneck speed of technological change consumes significant resources just to keep up. Limited staff and lower budgets are called upon to support increasing needs. You may have complex plan designs and requirements that make for difficult ongoing management. All of this is in a rapidly changing environment of constant regulatory and legislative changes.

We are here to help you overcome these challenges with benefits administration solutions built on advanced technology with end-to-end automated processes. Our solutions and tools are tailored specifically to the needs of your organization, providing you with technological and benefits expertise in the highest performing solution.

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Experience the simplicity and power of our flexible solutions

Our automated solution is designed to manage all of your complex plans and requirements, and handle them completely. We start by taking the time to understand your unique needs and goals, and then craft the benefits solution that best fits your organization. Our technology is a rules-based engine with integrated workflow capabilities that streamline and automate processes for smoother operation and management. Integration with your existing systems is easy, creating even more efficiencies, an improved participant experience, increased engagement and benefits appreciation.

The Ariel™ benefits administration technology

Far from an out-of-the-box solution, Ariel is a full benefits management, eligibility, enrollment and billing solution. Plan designs are implemented through rule sets supported by easily updated parameters. Integrated workflow and case management are built in to Ariel as well as COBRA, direct billing and QMCSO functionality. Our technology enables cohesive ACA tracking and reporting along with spending account services. Robust reporting capabilities mean easy, intuitive access to the business intelligence and reports. And, our technology is available to you based on your delivery model preference. Ariel maximizes administrative productivity and cost savings while enhancing participant wellbeing, engagement and financial security.

Intuitive design and navigation

Highly configurable and designed to support complex organizations

Integrated workflow engine for consistent, automated processes

Fully branded online participant experience on any device with a full range of self-service capabilities

Holistic, 360-view of participant information across products and lifecycle

Administrator portal with comprehensive management dashboard and reporting

Seamless integration with your existing technology and infrastructure

Fully compliant with robust data security, quality and controls

MS_Pensions Administration

Ability to deeply integrate additional solutions, for example Voluntary Benefits

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Our partnership with Nayya

LifeWorks partners with Nayya to improve the benefits enrollment experience for employees.

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Flexible options for benefits administration delivery

Since your organization has unique business requirements and technology specifications, we make it easy to adopt our benefits administration technology. The flexible design of our proprietary technology means that instead of a one-size-fits-all, single option solution, you’re able to gain the full advantage of our leading technology without having to make costly, disruptive changes to the way you operate.

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Simplify benefits complexity for your participants

If the benefits administration support tools you provide to participants are hard to understand and hard to navigate, utilization and engagement will inevitably be low. Our high-touch support through expert call center staff provide speedy, insightful consultation so participants cut through the confusion and make informed choices. In addition to call center support, personalized communications, smart messaging and easy-to-use decision support tools lead to an unparalleled participant experience, increased utilization and higher satisfaction.

More solutions to complement benefits administration

Learn about our other innovative, integrated solutions