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About us

A North American leader in integrated HR solutions

As a human resources leader in North America with global reach and extensive U.S. operations, LifeWorks today employs 6,000 people who serve approximately 20,000 employers, health plans, benefit exchanges, public sector entities, multi-employers and associations and faith-based organizations. Our programs reach into the lives of more than six million pension plan and benefit plan members and over 20 million individuals using EAP.

LifeWorks is the only human resources consulting and technology company that takes an integrated approach to employee assistance, health, benefits and retirement needs. The company is a leading provider of employee assistance programs and administrator of retirement and benefits plans, and has a growing presence in the North American market for absence and disability management solutions. Through strategic HR consulting, innovative plan design and comprehensive technology solutions, the Company helps clients solve complex workforce problems, increase employee productivity, reduce costs and improve their competitive position.

Ultimately, the desired outcome of our integrative HR approach is that we continue to develop and maintain – as we have for more than 50 years – trusted, long-term partnerships with our clients, helping them improve organizational effectiveness while having a positive impact in the lives of their people.

Powering positive change in the U.S. health, retirement and wellness markets

The principal focus of our U.S. business today is providing a portfolio of integrated, flexible, technologically innovative administration solutions – including outsourced platforms – for health, retirement, employee assistance and wellness programs. Our people are committed to powering positive change into progressive – and often very complex – organizations focused on enhancing the health, productivity and financial security of their people.

In a rapidly changing and exceedingly complex U.S. landscape, LifeWorks is uniquely positioned today to help our clients respond to new regulatory reforms, changing administration needs, and the emergence of new forms of benefit exchanges, all based on our proven employee benefits processes, standards and technology experience. We have a solid track record of dramatically reducing the cost of administration and regulatory compliance for all types of benefits and employee assistance plans.

Our U.S. business is energized across the country by our team of solution consultants, client support professionals, and technology experts at locations that include our Atlanta headquarters and extending to field offices and operations in Chicago, Pittsburgh, Salt Lake City, San Diego and St. Petersburg. Additionally, we are supported by the extensive resources of our colleagues and network of expertise across North America.